AILernova — AI Calling Console

Dialer Standby IST --:--:--

AILernova Vidya AI Command Center

Real-time Gujarati parent & school outbound counselling, automated demo booking, and WhatsApp follow-up orchestration.

Sarvam AI • Vidya Voice Stream

Today0

Answered0

Demos0

Calls Today (IST)

0 answered (≥5s)

Answer Rate Today

All-time: 0%

Avg Answered Duration

Today: 0s

Interested Leads

Today: 0

Confirmed Demo Bookings

Scheduled via Vidya AI

Callbacks Today

Requested counsellor call

Total Calls Placed

Not interested today: 0

Total Telephony & AI Spend

₹0.00

Today: ₹0.00

Cost per Interested Lead

—

Total spend / qualified

Lead Pipeline Funnel

Live conversion distribution across uploaded parent & school leads

0 leads

Voice Connect Efficiency

Upload leads and start the dialer to track live answer & qualification rates.

Open Counsellor Follow-Ups

Human callbacks and interested leads without a booked slot

0 open

Consolidated CSV Datasets & Category Comparison

Unified analytics across all uploaded CSV categories — click any category to inspect its records & CSV-wise analytics

0 CSV files

Total Uploaded Records

0 unique callable leads

Records Called / Pending

0 / 0

0 call attempts placed

Successful Connections

Success rate: 0%

Unanswered / Busy

0 / 0

0 invalid numbers

Overall Completion %

0 qualified leads

Calling performance comparison across all uploaded CSV categories
CSV Category / File	Total	Called / Pending	Connected	Unanswered / Busy	Invalid	Completion %	Success %	Status	Inspect

Last 14 Days Performance (IST)

Daily call volume, connect rate, outcomes, and cost

Total Calls Answered (≥5s)

14-day window (Asia/Kolkata)

Daily outbound AI calling metrics in Asia/Kolkata timezone
Date (IST)	Calls	Answered	Avg Duration	Interested	Callbacks	Not Interested	Spend

Overall CSV Calling Analytics (All Uploaded Datasets)

Consolidated progress, call outcomes, category comparison, and agent-wise performance across thousands of records

0 CSV Files 0 Active

Total Uploaded Records

0 unique callable records

Total Records Called

0 total call attempts

Total Pending Records

Queued / scheduled retry

Successful Connections

0 qualified leads

Unanswered Calls

No answer / failed ring

Busy Numbers

Line busy — auto-retried

Invalid Numbers

Malformed CSV + wrong no.

Calling Success %

Connected / finalized calls

Overall Completion %

Spend: ₹0.00

Compare Calling Performance Across CSV Categories & Agents Cross-Dataset Analytics

Category-by-category CSV calling comparison
CSV Category / File	Total	Called / Pending	Connected	Unanswered / Busy	Invalid	Completion %	Success %	Status	Inspect

Consolidated agent-wise calling performance across all CSV datasets
Voice Agent / Desk	Calls Attempted	Connected	Unanswered	Busy	Interested	Avg Duration	Success %

Upload & Categorise CSV Calling Dataset

Efficiently bulk-import thousands of records with custom columns, automatic +91 phone normalisation, deduplication & DNC screening

CSV Category / Dataset Name Identifies this CSV dataset across listings and analytics.

Assigned Agent / Desk Label (optional) Used for agent-wise performance analytics on multi-agent campaigns.

CSV Description / User Data Specification

Select CSV File (phone required + any custom columns)

Dialer Engine & Quick Actions

09:00–21:00 IST outbound queue & instant test call

Paused

Uploaded CSV Categories & Datasets

Click any CSV category to open its dedicated Detailed Records & CSV-Wise Analytics page

0 datasets

All uploaded CSV calling files with category, record counts, progress, and live status
CSV Category & Description	Original File Name	Total	Processed	Pending	Completed	Progress & Success	Uploaded (IST)	Status	Actions

Global Recent AI Call Logs & Cross-Dataset Leads Stream Live Call Feed

Recent AI Calls (All Datasets & Test Calls)

Most recent outbound AI voice calls across all CSVs
Lead	Phone	Status	Outcome	Duration	Cost	Started (IST)	Details

Global Leads Queue (Recent 100)

Uploaded parent and school leads
Name	Phone	Segment	City	Consent	Status	Attempts	Last Outcome

CSV-Wise Analytics Dashboard

Dedicated calling progress, connection breakdown, completion rate, and agent performance for this CSV file

Spend: ₹0.00

Total Uploaded Records

0 processed • 0 duplicates

Total Records Called

0 total calls attempted

Total Pending Records

Awaiting call / retry

Successful Connections

0 qualified / interested

Total Unanswered Calls

No answer / ring timeout

Total Busy Calls

Subscriber busy

Total Invalid Numbers

Malformed or wrong number

Calling Success %

Connected / finalized calls

Calling Completion %

0 / 0 callable finished

Record Status & Outcome Distribution

Agent-Wise Calling Performance (This CSV)

Agent-wise metrics for this uploaded CSV dataset
Agent	Attempted	Connected	Unanswered	Busy	Interested	Avg Dur.	Success %

Complete Uploaded User Records

Contact details, custom CSV columns, calling status, attempt breakdown, call history & counsellor remarks

0 records

Uploaded user records and calling telemetry for the selected CSV file
Row #	User Contact	Profile & CSV Fields	Calling Status	Attempts & Outcomes	Call History & Remarks	Actions

Page 1 of 1

Company Logo & Favicon (Real-Time Branding)

Changes apply immediately across the Login page, Console header, and browser tab icon

Company Logo

Shown on Login left panel & Console top bar. Recommended PNG/SVG with transparent or clean background.

Browser Favicon

Updates the browser tab icon (32×32 & 16×16) immediately without reloading.

1. Bolna AI Orchestration & Webhook Setup

Company Display Name

Bolna Agent ID (UUID)

Bolna API Key Not set

Bolna Base URL

Public Backend HTTPS URL (for Bolna Webhooks & Tools)

Bolna Webhook Token Set

Bolna Post-Call Webhook URL & Agent Tools Export

—

2. Sarvam AI & ElevenLabs Voice / Speech APIs

Active Voice Synthesis Provider

Sarvam AI (Gujarati Native Bulbul / Saaras) ElevenLabs Multilingual Voice API

Sarvam AI Credentials & Models

Sarvam API Key Not set

STT Model

TTS Model

Language Code

Speaker Voice

ElevenLabs API Credentials & Voice

ElevenLabs API Key Not set

ElevenLabs Voice ID

ElevenLabs Model ID

3. Telephony (Exotel Caller ID), Calling Window & Demo Slots

Outbound Caller ID (+91XXXXXXXXXX) Purchased Indian Exotel / telephony number connected in Bolna.

Call Window Start (24h HH:MM)

Call Window End (24h HH:MM)

Timezone

Max Attempts per Lead

Max Concurrent Active Calls

Dialer Batch Size per Tick

Demo Slot Times (Mon–Sat, comma HH:MM)

Strictly require recorded opt-in consent (consent = true) before dialing leads

4. Meta WhatsApp Cloud API (Brochure & Demo Confirmations)

WhatsApp Phone Number ID

WhatsApp Access Token Not set

Brochure Template Name

Demo Confirmation Template Name

Template Language Code

Vidya AI Knowledge Readiness & Prompt Sync

0 / 6 Verified Facts Set 0 Active FAQs

Fill in all 6 Verified Business Details below to replace every [FILL IN] placeholder in bolna/agent_prompt.md, and add Calling FAQs so Vidya answers parent & school questions accurately without guessing.

1. Verified Business Details — About AILernova (6 [FILL IN] Fields)

Vidya uses only these verified facts during calls and escalates anything unlisted or left blank to your human counsellor via request_callback. Write numbers/grades naturally if you want Gujarati TTS to speak them smoothly.

1. Grades Covered Replaces [FILL IN: e.g. ધોરણ ... થી ...]

2. Boards Supported Replaces [FILL IN: e.g. GSEB, CBSE, ICSE]

6. Senior Counsellor Name Replaces [FILL IN: counsellor name]

4. Free Demo Format & Duration Replaces [FILL IN: e.g. online 1-on-1 demo session details]

3. Key Learning Benefits for Students & Schools Replaces [FILL IN: verified AILernova benefits for students and schools]

5. Approved Fee / Pricing Policy Replaces [FILL IN: verified fee policy or range, if approved to share]

2. Opening Call Greeting (welcome_message.txt) & Extra Call Guidelines

Opening Call Greeting (Spoken First Sentence) Keep AI assistant identity + call recording disclosure in the opening greeting for compliance.

Additional Calling Guidelines / Seasonal Notes (Optional) Appended to the system prompt and injected per call via {extra_instructions}.

Calling FAQs & Caller Objection Handling

Add approved Q&A pairs for common parent and school questions. Active FAQs are compiled into agent_prompt.md and automatically filtered by parent / school per outbound call.

Add New Calling FAQ / Objection Response

Caller Audience

All Callers Parents Only Schools Only

Priority Order

Caller Question / Objection

Approved Vidya Answer (1–2 spoken sentences)

Configured Calling FAQs and objection responses for Vidya AI
Caller Question / Objection	Audience	Approved Vidya Answer	Status	Order	Actions

Live Compiled Bolna System Prompt Preview

Auto-saved to bolna/agent_prompt.md & bolna/welcome_message.txt whenever you update Business Details or FAQs. Both sections remain searchable via browser Find-in-Page.

1. Compiled Static agent_prompt.md (Ready to Paste or Push Live to Bolna) Recommended

2. Dynamic Per-Call {user_data} Bolna Template (Zero Re-Paste Mode) Auto-Injected per Call

Paste this template once in Bolna to read {grades_covered}, {boards_supported}, {calling_faqs}, and all business facts dynamically from every outbound call's user_data payload.

AILernova Calling Console

AILernova Vidya AI Command Center

Lead Pipeline Funnel

Open Counsellor Follow-Ups

Consolidated CSV Datasets & Category Comparison

Last 14 Days Performance (IST)

Overall CSV Calling Analytics (All Uploaded Datasets)

Upload & Categorise CSV Calling Dataset

Dialer Engine & Quick Actions

Uploaded CSV Categories & Datasets

CSV Category

CSV-Wise Analytics Dashboard

Complete Uploaded User Records

Company Logo & Favicon (Real-Time Branding)

Sarvam AI Credentials & Models

ElevenLabs API Credentials & Voice

Vidya AI Knowledge Readiness & Prompt Sync

Calling FAQs & Caller Objection Handling

Add New Calling FAQ / Objection Response

Live Compiled Bolna System Prompt Preview

Team Email Accounts & Access Rights

Add Email Account & Assign Permissions

Call Inspection

Edit User & Permissions

Edit Calling FAQ

Lead Call History & Remarks

Edit CSV Dataset Category & Details

AILernova Outbound Voice AI

Sign in to your account

AILernova Vidya AI Command Center

Lead Pipeline Funnel

Open Counsellor Follow-Ups

Consolidated CSV Datasets & Category Comparison

Last 14 Days Performance (IST)

Overall CSV Calling Analytics (All Uploaded Datasets)

Upload & Categorise CSV Calling Dataset

Dialer Engine & Quick Actions

Uploaded CSV Categories & Datasets

CSV Category

CSV-Wise Analytics Dashboard

Complete Uploaded User Records

Company Logo & Favicon (Real-Time Branding)

Sarvam AI Credentials & Models

ElevenLabs API Credentials & Voice

Vidya AI Knowledge Readiness & Prompt Sync

Calling FAQs & Caller Objection Handling

Add New Calling FAQ / Objection Response

Live Compiled Bolna System Prompt Preview

Team Email Accounts & Access Rights

Add Email Account & Assign Permissions